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Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.
Contact us from the Netflix app. To contact Netflix Customer Service through the Netflix app, you'll need to download the app onto your iPhone, iPad, or Android smartphone or tablet. Calling from the Netflix app requires a stable internet connection that uses Wi-Fi or cellular data.
Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.
Select Contact Us or Customer Service. Your service code is the 6-digit number that appears near the phone number to call us. If you don't see a service code, contact us for help finding your account. Mobile phone or tablet. Open a mobile browser and go to netflix.com.
You can cancel your Netflix account at any time. Note: This is the only way to cancel your account and end your membership. Signing out of your account or deleting the Netflix app doesn't cancel your account.
Can't sign in to Netflix. If you have trouble signing in to your Netflix account, choose the option that best matches your issue. If you get an error message when signing in. If you get an Incorrect Password message or forgot your password, you will need to change your password.
If you've forgotten the email or phone number you use to log in to Netflix, you'll have to update your information. To access your account, follow the instructions for the payment method you use to pay for Netflix.
Ketahui cara untuk mendaftar dan menggunakan Netflix. Dapatkan bantuan untuk masalah akaun, penyelesaian masalah dan pertanyaan.
Netflix freezes, stops responding, or gets stuck loading, but device isn't frozen. Video freezes but sound keeps playing. Can't sign in to Netflix. If you are experiencing a Netflix error, use this article to resolve the issue.
After signing in, you can add a phone number at any time by going to your Account page and selecting Add phone number. If the phone number on your account is no longer valid, go to your Account page and select Change phone number. Recover your account info using billing information.