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2. Learn more info about AOL 24x7 Live Support - AOL Help

   help.aol.com/articles/aol-24x7-live-support-faqs

   Our live experts are here to help you over the phone 24x7, or via chat from 8AM-1AM EST, 7 days a week. Manage or cancel AOL 24x7 Live Support If you signed up for a free trial or purchased for a monthly or annual fee, visit My Account to manage or cancel your subscription.

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   help.aol.com/articles/live-support-plus-faqs

   Support when you need it: 24x7 Live Support gives you access to AOL experts over the phone or online chat, 24 hours a day, 7 days a week. Our experts are ready to assist you with any of your AOL questions—from email to installation, logging in, mobile email, technical questions, and more.

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   AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.

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7. Get Support-AOL Help

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   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

8. First Call Resolution - Wikipedia

   en.wikipedia.org/wiki/First_Call_Resolution

   First Call Resolution or First Contact Resolution (FCR) is a metric that measures a call center's performance for resolving customer interactions on the first call or contact, eliminating the need for follow-up contacts. [1] FCR is one of the most-watched metrics and considered the most important call center industry metric. Ideally, the FCR ...

9. Call logging - Wikipedia

   en.wikipedia.org/wiki/Call_logging

   The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...