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VIZIO offers a variety of ways to get support by clicking here. If support is currently closed, you can request a callback from a VIZIO agent by clicking here. VIZIO support hours of operation are: Chat & SMS: 8am-8pm CST, 7 days a week. For SMS support text 205-301-3729.
It should be able to answer basic questions, and fix common problems. If it can’t help you out, we’ll save your information (including what steps you took) to make sure we can get you taken care of ASAP when our agents are back in the office. Send a Text. Chat is Available.
The VIZIO Support homepage provides the latest trending support topics and support videos, user manuals, product registration, along with tech specs and troubleshooting steps.
You will need the full-service request number (AR123456, OSS123456, RNR123456, RC123456, OWD123456) and the zip code attached to the service. You can click here to track the current status of the service.
Please submit the information below and a Customer Support Representative will be in contact with you. Monday - Friday, 8:00 AM - 9:00 PM CST Saturday - Sunday, 8:00 AM - 9:00 PM CST
Customer Service Request Status. You will need the full-service request number (AR123456, OSS123456, RNR123456, RC123456, OWD123456) and the zip code attached to the service.
The VIZIO Support homepage provides the latest trending support topics and support videos, user manuals, product registration, along with tech specs and troubleshooting steps.
Before we complete service, we're going to walk through a few questions that will help us determine if the issue is with your device. If you've already contacted customer support and have answered these questions, please provide your case number below.
On the remote screen press the right arrow by the products name. Then select the i with a circle (Info) icon next to your products name. Then a screen will appear with the serial number and model number information. If you still need help, click here to reach out to our Customer Support Team.
If your VIZIO product is still within the warranty period, and you're still facing issues, we're here to help! Simply click here to arrange a service for your product, and we'll take care of the rest.