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  2. The 21 Irrefutable Laws of Leadership - Wikipedia

    en.wikipedia.org/wiki/The_21_Irrefutable_Laws_of...

    LC Class. HD57.7.M3937 2007. The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You is a 1998 book written by John C. Maxwell and published by Thomas Nelson. [1] It is one of several books by Maxwell on the subject of leadership. [2] It is the book for which he is best-known. [3] The book was listed on The New York Times ...

  3. John C. Maxwell bibliography - Wikipedia

    en.wikipedia.org/wiki/John_C._Maxwell_bibliography

    His books have sold more than twenty million copies, with some on the New York Times Best Seller list. Some of his works have been translated into fifty languages. [1] By 2012, he has sold more than 20 million books. [2] In his book, Sometimes You Win, Sometimes You Learn, Maxwell claims that he has published seventy-one different books. [3]

  4. John C. Maxwell - Wikipedia

    en.wikipedia.org/wiki/John_C._Maxwell

    John C. Maxwell. John Calvin Maxwell (born February 20, 1947) is an American author, speaker, and pastor who has written many books, primarily focusing on leadership. Titles include The 21 Irrefutable Laws of Leadership and The 21 Indispensable Qualities of a Leader. Some of his books have been on the New York Times Best Seller list. [ 1][ 2]

  5. The Customer Isn't Always Right, Especially When She's ... - AOL

    www.aol.com/news/2012-10-29-the-customer-isnt...

    In reality, of course, the customer is frequently in the wrong, whether it's a matter of misreading a return policy or The Customer Isn't Always Right, Especially When She's Complaining Skip to ...

  6. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  7. Max Atkinson - Wikipedia

    en.wikipedia.org/wiki/Max_Atkinson

    Max Atkinson. John Maxwell Atkinson (19 March 1944 – 3 July 2024) was a British academic and author. He worked with a number of politicians and business leaders and is known for his research on speech writing and presentation skills in the fields of political speeches, courtroom language and conversation.

  8. Southwest Airlines plans to start assigning seats, breaking ...

    www.aol.com/news/southwest-breaks-50-tradition...

    The airline said surveys showed that 80% of its customers — and 86% of “potential” customerswant an assigned seat. Jordan said open seating was the top reason that travelers cited for ...

  9. John Maxwell Hamilton - Wikipedia

    en.wikipedia.org/wiki/John_Maxwell_Hamilton

    John Maxwell Hamilton (born March 28, 1947) is a journalist, public servant, and educator. He is the Hopkins P. Breazeale Professor in the Manship School of Mass Communication, Louisiana State University, and a Global Scholar at the Woodrow Wilson International Center for Scholars in Washington, D.C.