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QA75.5-76.95. Code Complete is a software development book, written by Steve McConnell and published in 1993 by Microsoft Press, encouraging developers to continue past code-and-fix programming and the big design up front and waterfall models. It is also a compendium of software construction techniques, which include techniques from naming ...
At Microsoft, McConnell worked on TrueType as part of Windows 3.1. At Boeing, he worked on a Strategic Defense Initiative project. McConnell published his first book, Code Complete, in 1993. From 1996 to 1998, he was the editor of the "Best Practices" column in the IEEE Software magazine. From 1998 to 2002, he served as the editor-in-chief of ...
Configuration management ( CM) is a management process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. [ 1][ 2] The CM process is widely used by military engineering organizations to manage changes ...
Software as a service. Software as a service ( SaaS / sæs / [ 1]) is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. [ 2] The distinguishing feature of SaaS compared to other software delivery models is that it ...
Software quality is the "capability of a software product to conform to requirements." [36] [37] while for others it can be synonymous with customer- or value-creation [38] [39] or even defect level. [40]
Version control. Version control (also known as revision control, source control, and source code management) is the software engineering practice of controlling computer files and versions of files; primarily source code text files, but generally any type of file. Version control is a component of software configuration management.
Responding to growing dependence on IT, the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s developed a set of recommendations designed to standardize IT management practices across government functions, built around a process model-based view of controlling and managing operations often credited to W. Edwards Deming and his plan-do-check-act (PDCA) cycle.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [ 7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...