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  2. Cover letter - Wikipedia

    en.wikipedia.org/wiki/Cover_letter

    Cover letters are used in connection with many business documents such as loan applications ( mortgage loan ), contract drafts and proposals, and executed documents. While the resume outlines the professional journey, a cover letter allows the applicant convey their personality, passion, and potential contributions to the prospective employer.

  3. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. [1] A résumé, sometimes spelled resume (or alternatively resumé ), [a] [2] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often they are used to secure new ...

  4. Dear Colleague letter (United States) - Wikipedia

    en.wikipedia.org/wiki/Dear_Colleague_letter...

    A "Dear Colleague" letter is an official correspondence which is sent by a Member, committee, or officer of the United States House of Representatives or United States Senate and which is distributed in bulk to other congressional offices. [1] A "Dear Colleague" letter may be circulated in paper form through internal mail, distributed on a ...

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  7. Clerk of the United States House of Representatives - Wikipedia

    en.wikipedia.org/wiki/Clerk_of_the_United_States...

    Website. clerk .house .gov. The clerk of the United States House of Representatives is an officer of the United States House of Representatives, whose primary duty is to act as the chief record-keeper for the House. Along with the other House officers, the clerk is elected every two years when the House organizes for a new Congress.

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