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Realize the potential of your Direct Express card with 24/7 customer service. No need to carry large amounts of cash and no risk of lost or stolen checks. Make purchases and get cash anywhere Debit MasterCard card is accepted. The U.S. Department of the Treasury requires all benefit payments be made electronically.
The Direct Express® Debit MasterCard®. A safer, more convenient way to receive federal benefits. Use Direct Express® on the go. The Direct Express® Debit MasterCard® card is issued by Comerica Bank, pursuant to a license by MasterCard® International Incorporated.
How It Works. Make Purchases and Get Cash Back at Stores. Present your card when paying for an item. The cashier will ask for your signature or for you to enter your PIN. Use your card at the checkout and follow the prompts on the screen. There is no fee to get cash back with purchase at participating merchants.
The Direct Express® card is a prepaid debit card offered to federal benefit recipients who receive their benefits electronically. The debit card offers the convenience and security of using electronic transactions to spend and access your money rather than using cash for purchases.
Already have a Direct Express ® card? For all questions related to the Direct Express ® card, cardholders should call: Customer Service 1-888-741-1115. Hearing impaired 1-866-569-0447. International 1-765-778-6290.
Call us to: Open or check the status of a dispute. Verify your bank information for a card to bank transfer. Let us know when you travel outside the US to prevent suspected fraud alerts. Translation services are available in 200 languages. Hearing Impaired1-866-569-0447.
Register for a Direct Express® account quickly and easily on the website or in the mobile app.
The Direct Express ® card is a prepaid debit card offered to federal benefit recipients who receive their benefits electronically. The debit card offers the convenience and security of using electronic transactions to spend and access your money rather than using cash for purchases.
We handle calls related to. Reporting lost or stolen cards. Balance inquiries. PIN changes. Transaction history requests. Registering a complaint about a card issue. Questions about card usage. Questions about international card usage.
Find ATMs and Cash Back Locations. Get cash from ATMs worldwide wherever you see MasterCard®. You can also get cash back immediately with purchases at participating stores. Use my current location. Enter a ZIP code or street, city, and state.