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2. Clear your browser's cache on AOL Desktop Gold

   help.aol.com/articles/using-the-web-in-aol...

   Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive. 1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7.

3. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being ...

4. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   1. Click the Edit menu at the top | Select Footprints to Clear. 2. Check the box next to Browser Cache. This option will clear the temporary browser files which can cause crashes. To revert this option, click the Edit menu at the top | Select Footprints to Clear and then uncheck the Browser cache box.

5. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

6. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

7. AOL Shield Pro: Settings - AOL Help

   help.aol.com/articles/aol-shield-settings

   In the menu window, move your pointer over More Tools, and then click Clear browsing data. 3. In the box that appears, select the checkboxes for the types of browsing information that you want to remove. 4. At the top of the box, click the drop-down menu to select the amount of data that you want to delete. Select beginning of time to delete ...