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• Each username on an account must be closed separately. • Primary usernames can't be closed until 30 days after all additional usernames and designated primary usernames are closed. • You can only close your account if it has no remaining balance and it's been 90 days since you canceled your active subscriptions and paid plans.
We know that dealing with the loss of a loved one is very difficult. AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account. We cannot provide passwords or other login details.
Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
Yahoo! Messenger (sometimes abbreviated Y!M) was an instant messaging client and associated protocol created and formerly operated by Yahoo!.Yahoo! Messenger was provided free of charge and could be downloaded and used with a generic "Yahoo ID", which also allowed access to other Yahoo! services, such as Yahoo!
1. Go to AOL My Account. 2. Hover over My Services | click Subscriptions to access your account information. 3. Click Manage next to your subscription. 4. Click Change Plan. 5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.