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In July 2011, ITIL 2011 was released. In 2013, ITIL was acquired by AXELOS, a joint venture between Capita and the UK Cabinet Office. [9] In February 2019, ITIL 4 was released. With this release, the nomenclature of using a version number was replaced simply with the numerical number (v3 became 4) in a reference to the 4th industrial revolution.
The transfer of TIPA for ITIL on the market is supported by a training and certification program run in partnership between ITpreneurs (training provider) and the Luxembourg Institute of Science and Technology (certification authority). Certifications available are: TIPA Assessor for ITIL and TIPA Lead Assessor.
The importance of certification to ISO/IEC 20000 is not correlated by global adoption. [5] ISO collects the number of certificates issued from the different certification bodies and publishes the results annually in The ISO Survey of Management System Standard Certifications. The 2020 survey reports that 7846 (5461 in China) certificates were ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
ITIL security management describes the structured fitting of security into an organization. ITIL security management is based on the ISO 27001 standard. "ISO/IEC 27001:2005 covers all types of organizations (e.g. commercial enterprises, government agencies, not-for profit organizations). [ 1 ]
SIAM Knowledge Management System (SIAMKMS): A number of management and information systems constitutes SIAMKMS. Federated Knowledge Management: With knowledge being sourced from a number of providers (both internal as well as external), management of this distributed set becomes critical.
In addition to certification obtained by taking courses and/or passing exams (and in the case of CISSP and others noted below, demonstrating experience and/or being recommended or given a reference from an existing credential holder), award certificates also are given for winning government, university or industry-sponsored competitions ...
EAI—Enterprise Application Integration; EAP—Extensible Authentication Protocol; EAS—Exchange ActiveSync; EBCDIC—Extended Binary Coded Decimal Interchange Code; EBML—Extensible Binary Meta Language