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  2. Work method statement - Wikipedia

    en.wikipedia.org/wiki/Work_method_statement

    A work method statement, sometimes referred to as a safe work method statement or SWMS or a safe work procedure, is a part of a workplace safety plan. [1] It is primarily used in construction to describe a document that gives specific instructions on how to safely perform a work related task, or operate a piece of plant or equipment. In many ...

  3. Unified command (ICS) - Wikipedia

    en.wikipedia.org/wiki/Unified_Command_(ICS)

    If a unified command is needed, incident commanders representing agencies or jurisdictions that share responsibility for the incident manage the response from a single incident command post. A unified command allows agencies with different legal, geographic, and functional authorities and responsibilities to work together effectively without ...

  4. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    Incident management is an important part of IT service management (ITSM) process area. [13] The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are ...

  5. Coordinated Incident Management System - Wikipedia

    en.wikipedia.org/wiki/Coordinated_Incident...

    The New Zealand Co-ordinated Incident Management System (CIMS) [1] is New Zealand's system for managing the response to an incident involving multiple responding agencies.Its developers based the system on the United States' Incident Command System (ICS) - developed in the 1970s - and on other countries' adaptations of ICS, such as Australia's Australasian Inter-Service Incident Management ...

  6. Configuration management database - Wikipedia

    en.wikipedia.org/wiki/Configuration_management...

    CMDBs can be used for many things, including but not limited to: business intelligence, software and hardware builds, inventory, [4] impact analysis for change management, [5] and incident management. In the context of ITIL, the use of CMDBs is as part of infrastructure operations and support. The CMDB represents the authorized configuration of ...

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