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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. How to stop scammers from coming after your verification ...

    www.aol.com/stop-scammers-coming-verification...

    If you’re worried there's a problem with your account, reach out directly to the entity that houses your account (bank, credit union, retailer, etc.). Use a number you trust, like the one on ...

  6. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    What do email phishing scams look like? They're not as easy to spot as you'd think. These emails often look like they're from a company you know or trust, the FTC says. Meaning, they can look like ...

  8. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The scammer will open the Control Panel, go into user settings and click on change password, and the scammer will ask the user to type in his password in the old password field. The scammer will then create a password that only he knows and will reboot the computer. The user won’t be able to log into his PC unless he pays the scammer.

  9. Go phish? Cybersecurity experts explain what phishing ... - AOL

    www.aol.com/lifestyle/phish-cybersecurity...

    Multi-factor authentication provides extra security by having you submit two or more credentials to log into your account, such as your password and answering a security question that's unique to you.

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