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  2. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    [citation needed] According to Hollebeek, Srivastava and Chen, customer engagement is "a customer’s motivationally driven, volitional investment of operant resources (including cognitive, emotional, behavioral, and social knowledge and skills), and operand resources (e.g., equipment) into brand interactions," which applies to online and ...

  3. Media engagement framework - Wikipedia

    en.wikipedia.org/wiki/Media_engagement_framework

    The media engagement framework provides a strategic planning construct in which measurements and metrics play a crucial role. Applying the media engagement framework aids in the development and management of an effective online marketing presence leveraging social media to engage a market or audience. [6]

  4. Social media measurement - Wikipedia

    en.wikipedia.org/wiki/Social_media_measurement

    This is the work of a cross-section of groups that include market researchers, PR staff, marketing teams, social-engagement, and community staff, agencies and sales teams. Several different providers have developed tools to facilitate the monitoring of a variety of social media channels - from blogging to internet video to internet forums.

  5. Engagement marketing - Wikipedia

    en.wikipedia.org/wiki/Engagement_marketing

    Engagement marketing (sometimes called experiential marketing, brand activation, on-ground marketing, live marketing, participation marketing, loyalty marketing, or special events) is a marketing strategy that directly engages consumers and invites and encourages them to participate in the evolution of a brand or a brand experience.

  6. Nielsen, NM Incite Acquire SocialGuide - AOL

    www.aol.com/news/2012-11-12-nielsen-nm-incite...

    Nielsen Holdings N.V. (NYS: NLSN) is a global information and measurement company with leading market positions in marketing and consumer information, television and other media measurement ...

  7. Active users - Wikipedia

    en.wikipedia.org/wiki/Active_users

    Active users is a software performance metric that is commonly used to measure the level of engagement for a particular software product or object, by quantifying the number of active interactions from users or visitors within a relevant range of time (daily, weekly and monthly).

  8. SimpleReach - Wikipedia

    en.wikipedia.org/wiki/SimpleReach

    Videos are typically viewed directly on platforms, which define video engagement differently. The company's measurement platform standardizes engagement metrics by allowing brands to determine their own measurement metrics. [10] [11] By March 2019 SimpleReach had raised $24 million from investors. It was then acquired by Nativo. [12] [13] [14]

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

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