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  2. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields.

  3. How to Solve It - Wikipedia

    en.wikipedia.org/wiki/How_to_Solve_It

    First, you have to understand the problem. [2] After understanding, make a plan. [3] Carry out the plan. [4] Look back on your work. [5] How could it be better? If this technique fails, Pólya advises: [6] "If you cannot solve the proposed problem, try to solve first some related problem. Could you imagine a more accessible related problem?"

  4. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  5. The Toyota Way - Wikipedia

    en.wikipedia.org/wiki/The_Toyota_Way

    The principles of the Toyota Way are divided into the two broad categories of continuous improvement and respect for human resources. [7] [8] [9] The standards for constant improvement include directives to set up a long-term vision, to engage in a step-by-step approach to challenges, to search for the root causes of problems, and to engage in ongoing innovation.

  6. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    D0 also incorporates standard assessing questions meant to determine whether a full G8D is required. The assessing questions are meant to ensure that in a world of limited problem-solving resources, the efforts required for a full team-based problem-solving effort are limited to those problems that warrant these resources.

  7. Lateral thinking - Wikipedia

    en.wikipedia.org/wiki/Lateral_thinking

    Lateral thinking is a manner of solving problems using an indirect and creative approach via reasoning that is not immediately obvious. Synonymous to thinking outside the box, it involves ideas that may not be obtainable using only traditional step-by-step logic. [1] The cutting of the Gordian Knot is a classical example.

  8. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.

  9. Situational theory of problem solving - Wikipedia

    en.wikipedia.org/wiki/Situational_theory_of...

    The situational theory of problem solving attempts to explain why and how an individual communicates during a problematic situation. The situational theory of problem solving (STOPS) was proposed by Jeong-Nam Kim and James E. Grunig in 2011 though their article “problem solving and communicative action: A situational theory of problem solving.”