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If a complaint is not resolved to the customer's satisfaction by Canada Post, the customer can appeal to the Ombudsman. Although the Ombudsman has no legislative power over the Corporation, the recommendations that the office makes to Canada Post can help improve company processes, amend policies and reinforce compliance with procedures.
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Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
The Canadian Union of Postal Workers (CUPW; French: Syndicat des travailleurs et travailleuses des postes [STTP]) is a public-sector trade union representing postal workers including letter carriers, rural and suburban mail carriers, [1] postal clerks, mail handlers and dispatchers, technicians, mechanics and electricians employed at Canada Post as well as private sector workers outside Canada ...
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The Minister responsible for Canada Post Corporation is a member of the Canadian Cabinet responsible for Canada Post Corporation, the federal Crown corporation responsible for Canada's postal service. The position was created in 1981 assuming some of the responsibilities previously exercised by the Postmaster General of Canada.