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  2. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...

  3. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    Administrative assistants may also be in charge of sending and receiving correspondence, as well as greeting clients and customers. [3] Bookkeeping. Admin assistants in some offices may be charged with monitoring and recording expenditures. Duties may range from creating spreadsheets to reporting expenses to an office manager.

  4. Clerk - Wikipedia

    en.wikipedia.org/wiki/Clerk

    A clerk is a white-collar worker who conducts record keeping as well as general office tasks, or a worker who performs similar sales-related tasks in a retail environment. The responsibilities of clerical workers commonly include record keeping , filing, staffing service counters, screening callers, and other administrative tasks. [ 1 ]

  5. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    The employees who work in the lobby of the hotel are also part of the front office as they get in touch with customers directly. They will show customers the way and carry the luggage for them. There are different parts in the front office of a hotel, which included reception, providing services when customers asked, mailing information ...

  6. Night auditor - Wikipedia

    en.wikipedia.org/wiki/Night_auditor

    Hotels operate 24 hours a day, as such they typically continue to provide front desk services around the clock. The night auditor carries out the duties of the front desk agent (such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling) as well as performing wake up calls and providing concierge services and other duties carried ...

  7. Office administration - Wikipedia

    en.wikipedia.org/wiki/Office_administration

    The duties of an office manager include: [10] Organize the office's operations and procedures by undertaking several administrative tasks, for example designing and implementing new filing systems; Assigning tasks to employees and following up on their progress; Recruiting, selecting and training new employees

  8. White-collar worker - Wikipedia

    en.wikipedia.org/wiki/White-collar_worker

    The term "white collar" is credited to Upton Sinclair, an American writer, in relation to contemporary clerical, administrative, and management workers during the 1930s, [1] though references to white-collar work appear as early as 1935. White collar employees are considered highly educated and talented as compared to blue collar.

  9. Secretary - Wikipedia

    en.wikipedia.org/wiki/Secretary

    Katie Johnson, left, personal secretary to the president of the United States, with Barack Obama at the White House in 2009 [1] [2] [3]. A secretary, administrative assistant, executive assistant, personal secretary, [4] or other similar titles is an individual whose work consists of supporting management, including executives, using a variety of project management, program evaluation ...

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