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  2. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    At this point in the process, there are a number of response options available. Some of the options available are: Event logging: regardless of the event type, a good practice should be to record the event and the actions taken. The event can be logged as an Event Record or it can be left as an entry in the system log of the device.

  3. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL describes best practices, including processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It is designed to allow organizations to establish a baseline and can be used to demonstrate compliance and to measure improvements.

  4. ITIL security management - Wikipedia

    en.wikipedia.org/wiki/ITIL_security_management

    Figure 2.5.1 is the process-data diagram of the implementation sub-process. This picture shows the integration of the meta-process model (left) and the meta-data model (right). The dotted arrows indicate which concepts are created or adjusted in the activities of the implementation phase. Figure 2.5.1: Process-data model Maintenance sub-process

  5. Event-driven process chain - Wikipedia

    en.wikipedia.org/wiki/Event-driven_Process_Chain

    They describe under what circumstances a function or a process works or which state a function or a process results in. Examples of events are "requirement captured", "material in stock", etc. In the EPC graph an event is represented as hexagon. In general, an EPC diagram must start with an event and end with an event. Function

  6. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    Configuration Management (CM) is an ITIL-specific ITSM process that tracks all of the individual CIs in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage the CM process.

  7. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4]

  8. Function model - Wikipedia

    en.wikipedia.org/wiki/Function_model

    Now, with these symbols, a process can be represented as a network of these symbols. This decomposed process is a DFD, data flow diagram. Example of functional decomposition in a systems analysis. In Dynamic Enterprise Modeling a division is made in the Control model, Function Model, Process model and Organizational model.

  9. Requirements analysis - Wikipedia

    en.wikipedia.org/wiki/Requirements_analysis

    In systems engineering and software engineering, requirements analysis focuses on the tasks that determine the needs or conditions to meet the new or altered product or project, taking account of the possibly conflicting requirements of the various stakeholders, analyzing, documenting, validating, and managing software or system requirements.

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