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First Direct (styled first direct) is a telephone and internet based direct retail bank, which is division of HSBC UK Bank plc based in the United Kingdom.First Direct has headquarters in Leeds, England, and has 1.9 million customers. [1]
HSBC UK Bank plc is a British multinational banking and financial services organisation based in Birmingham, England. It is a wholly owned subsidiary of the global HSBC banking and financial group, which has been headquartered in London since 1993.
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HSBC Premier is the group's premium financial services product. [186] It has its own portfolio of credit cards around the world. The exact benefits and qualification criteria vary depending on the country. Customers have a dedicated premier relationship manager, global 24-hour access to call centres, free banking services, and preferential rates.
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In April 2015, HSBC Finance was reported as having accidentally uploaded information on United States customers' mortgages, including social security numbers and telephone numbers, to a publicly accessible webserver that was subsequently indexed by Google search. The data included information from a large number of HSBC Finance's subsidiary firms.
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In 2004, HSBC USA sold two upstate New York branches to Gloversville-based City National Bank & Trust Co. [6] HSBC did not have enough nearby branches to give it economies of scale. In July 2011, the company sold its branches in upstate New York to First Niagara Financial Group for $1 billion, effectively selling-off the core of the old Marine ...