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  2. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...

  3. Business correspondence - Wikipedia

    en.wikipedia.org/wiki/Business_correspondence

    Business letters are the most formal method of communication following specific formats. They are addressed to a particular person or organization. A good business letter follows the seven C's of communication. The different types of business letters used based on their context are as follows, Letters of inquiry; Letters of claim/complaints

  4. 24 Email Etiquette Rules You Still Need to Follow

    www.aol.com/lifestyle/24-email-etiquette-rules...

    Email is a part of nearly every facet of modern life, so in addition to knowing everyday etiquette rules, top-notch email skills are essential, both in the personal and business spheres. Since you ...

  5. Carbon copy - Wikipedia

    en.wikipedia.org/wiki/Carbon_copy

    It is still common for a business letter to include, at the end, a list of names preceded by the abbreviation "CC", indicating that the named persons are to receive copies of the letter, even though carbon paper is no longer used to make the copies. An alternative etymology is that "c:" was used for copy and "cc:" indicates the plural, just as "p."

  6. Blind carbon copy - Wikipedia

    en.wikipedia.org/wiki/Blind_carbon_copy

    This concept originally applied to paper correspondence and now also applies to email. [1] "Bcc" can also stand for "blind courtesy copy" as a backronym of the original abbreviation. [2] In some circumstances, the typist creating a paper correspondence must ensure that multiple recipients of such a document do not see the names of other recipients.

  7. Sales letter - Wikipedia

    en.wikipedia.org/wiki/Sales_letter

    A sales letter is often, but not exclusively, the last stage of the sales process before the customer places an order, and is designed to ensure that the prospect is committed to becoming a customer. Since the advent of the internet, the sales letter has become an integral part of internet marketing , and typically takes the form of an email or ...

  8. Courtesy reply mail - Wikipedia

    en.wikipedia.org/wiki/Courtesy_reply_mail

    Courtesy reply mail, or CRM, is a type of mail in which a business sends pre-printed, self-addressed envelopes or postcards to customers, who then affix postage stamps to the envelopes or postcards and mail them back to the business. [1] The business can also disseminate the envelopes or postcards with stamps affixed, similarly to metered reply ...

  9. Courtesy call - Wikipedia

    en.wikipedia.org/wiki/Courtesy_call

    In diplomacy, a courtesy call is a formal meeting in which a diplomat or representative or a famous person of a nation pays a visit out of courtesy to a head of state or state office holder. Courtesy calls may be paid by another head of state, a prime minister, a minister (Government), or a diplomat. The meeting is usually of symbolic value and ...