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2. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

4. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Appearance. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in ...

5. 'The customer is always right?' Is AI the antidote to bad ...

   www.aol.com/customer-always-ai-antidote-bad...

   Their AI-powered contact center chatbot replaced their antiquated phone-tree system with 100% reduction in customer wait time, increased customer self-service by 50%, and improved CX by 100%.

6. AOL Mail

   mail.aol.com

   You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.

7. “Grossly Unqualified” Intern Generates 80% Of Work With ...

   www.aol.com/lifestyle/none-intern-admits-using...

   An anonymous person went viral after sharing their experience of completing two internships at Fortune 500 companies on Reddit. The person admitted they heavily relied on artificial intelligence ...