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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  3. Locate your browser version - AOL Help

    help.aol.com/articles/how-do-i-find-the-version...

    Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.

  4. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    Turn pop-ups off or on in your browser Most modern browsers employ pop-up blockers to keep away the annoying ads or offers that can overwhelm your experience online. While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail.

  5. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    • Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

  6. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Get friendly tech support online and over the phone with Assist by AOL. Virus removal, slow computers and more. Get affordable expert help today.

  7. Google will update Chrome OS just as quickly as its web browser

    www.aol.com/news/google-speeds-up-chrome-os...

    Google is speeding up the Chrome OS update cycle and will now release new versions every four weeks, just like the regular Chrome browser.

  8. New Google Chrome feature ends the thumb-stretching ... - AOL

    www.aol.com/google-chrome-feature-ends-thumb...

    Google Chrome users can now move the address bar to the bottom, but only iPhone users can take advantage of this new feature. New Google Chrome feature ends the thumb-stretching madness — but it ...

  9. Clear the cache on supported mobile browsers - AOL Help

    help.aol.com/articles/clear-the-cache-on...

    Clearing your browser cache fixes a variety of issues that can occur with mobile webpages including sign-in problems, and images or videos not loading. Discover how to clear your cache and personal data on your mobile device to make sure it's working correctly.