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  2. How to use Microsoft's Virtual Agent for support | Get Help app...

    answers.microsoft.com/en-us/windows/forum/all/how-to-use-microsofts-virtual...

    If the Virtual Agent is unable to provide a solution, it will direct customers to the options for contacting support; it is also possible to ask for those options at any time. Learn how to the Get Help app: 1. Open the Get Help app from the Start Menu or Settings . 2. Ask the Virtual Agent your question(s) 3.

  3. I am trying to request a callback, but the virtual agent is -...

    answers.microsoft.com/en-us/xbox/forum/all/i-am-trying-to-request-a-callback...

    Click Contact us. Select the drop-down menu options that will match your concern. On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed. On the next page, select either Chat online or Request a call option then follow or enter the needed details.

  4. Virtual Agent - Microsoft Community

    answers.microsoft.com/en-us/windows/forum/all/virtual-agent/af0a3cd9-c885-486c...

    The virtual agent is found at support.microsoft.com. The "Hi I'm your virtual agent" screen collapses after a few seconds. It is simply a method for asking questions and seeking help from MS. Wayne. MO. momkat. Replied on August 30, 2017. Report abuse. In reply to WayneRupp's post on August 30, 2017.

  5. Disable Virtual Agent - Microsoft Community

    answers.microsoft.com/en-us/windows/forum/all/disable-virtual-agent/0a9e666f-6...

    On a Windows 10 device, search for Feedback Hub in Cortana search, then launch the app. Navigate to Feedback in the left menu, then press + Add new feedback. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory. If possible, reproduce the problem after clicking Begin monitoring, or ...

  6. Virtual agent - Microsoft Community

    answers.microsoft.com/en-us/xbox/forum/all/virtual-agent/18591616-4477-4a3c-8a...

    If you encounter any issues requesting a call back or live chat on the Xbox support website, I recommend visiting Microsoft Virtual Agent. Then just type in “agent” and select the issue. Select either of the option “Call me back” or “chat”*. Hope it helps! Thanks for your feedback, it helps us improve the site.

  7. I need to get to live support chat Microsoft

    answers.microsoft.com/en-us/windows/forum/all/i-need-to-get-to-live-support...

    -On the chat windows type "Talk to an agent" and hit enter. -Select the Product -Select the issue that you are experiencing The chat availability may depends on their working hours. Have a wonderful day ahead and stay safe. Sincerely, Carlo T.

  8. Virtual Agent does not work. - Microsoft Community

    answers.microsoft.com/en-us/windows/forum/all/virtual-agent-does-not-work/a...

    1. Select the Start button, then select Settings > Update & security  > Windows Insider Program, and then choose Stop Insider builds. 2. Follow the instructions to opt out your device. If you are on a Windows Insider Build such as 17063, you need to perform the clean install of Windows 10 1709:

  9. Virtual agent can’t connect me - how can I get a callback?

    answers.microsoft.com/en-us/xbox/forum/all/virtual-agent-cant-connect-me-how...

    Press and hold the Pair button and the Eject button at the same time, then press the power button on the console. Continue pressing the Pair button and Eject button for 10 to 15 seconds. You will hear two "power on" tones after a few seconds. You can release the Pair button and Eject button after the second power-up tone.

  10. Power Virtual Agents Viral Trial - Microsoft Community

    answers.microsoft.com/en-us/msoffice/forum/all/power-virtual-agents-viral...

    For your reference: Power Virtual Agents overview. Moreover, as you can see from this article: Licensing for Power Virtual Agents, when you start a 60 day free trial of Power Virtual Agents, you will be able to try out all the capabilities. As for your third question, I failed to find the official document that mentioned this.

  11. Microsoft support (virtual agent) never transferring the chat to...

    answers.microsoft.com/en-us/windows/forum/all/microsoft-support-virtual-agent...

    The virtual agent will try to filter out the problem and help you to get connected to the right department for precise help. 3:06 pm Me The problem is I have to repeat the three ask request process SEVEN times before the agent lists the links for either a call back or a chat session in it's window. 3:06 pm Alliya S