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If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold
Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked. If you notice these signs, you may also end up having problems with sending or composing mail.
4. Enter the New Folder's name | Click OK. Edit a Favorite's folder's name. 1. Click the Favorite Places icon. 2. Select the folder you want to edit. 3. Click Edit. 4. Enter a new name for the folder. 5. Click Enter. Move an item to a different Favorites folder. 1. Click the Favorite Places icon. 2. Open the folder that contains the Favorite ...
There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop. Easily add it to your desktop with just a few clicks of your mouse. 1. By the system clock in the taskbar, click the Expand icon . 2. Right-click on the AOL Desktop Gold icon . 3.
Your inbox can easily become a sea of emails, making it hard to find what you need when you need it. Quickly find related emails in specific categories, like Starred, Photos, Travel, and more by using the Views folder under spam. • Starred - Shows you all the starred emails. • Photos - Brings up emails containing images.