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2. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

3. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...

4. Template generator - Wikipedia

   en.wikipedia.org/wiki/Template_generator

   Template or Template generating software is a tool used for developing website, email, and document templates without manually formatting or writing computer programming language code. Such tools provide a GUI ( graphical user interface ) for design purposes, and produce the source code or formatted structure for websites, emails, or documents.

5. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   A call center in Lakeland, Florida Technical support , commonly shortened as tech support , is a customer service provided to customers to resolve issues, commonly with consumer electronics . This is commonly provided via call centers , online chat and email . [ 1 ]

6. AOL Mail

   mail.aol.com/?icid=aol.com-nav

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. Web callback - Wikipedia

   en.wikipedia.org/wiki/Web_Callback

   A typical Web callback form. Web callback is a technology where a person can enter his or her telephone number in a form on a web site. The company who owns that Web site will then receive the Web callback request and a call center agent will call the person who made the request back on the number they entered.