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Marsh BPO will be absorbed in McCamish Systems. [12] [13] In January 2012, Infosys BPM acquired Australia-based Portland Group for about AUD 37 million. [14] Portland Group provides strategic sourcing and category management services. [15] In December 2009, Infosys BPM acquired Atlanta-based McCamish Systems for about $38 million. [16]
BPO is typically categorized into back office outsourcing, which includes internal business functions such as human resources or finance and accounting, and front office outsourcing, which includes customer-related services such as contact centre (customer care) services. [2] BPO that is contracted outside a company's country is called offshore ...
Outsource Partners International (OPI) is an outsourcing company specializing in finance and accounting outsourcing (FAO) services. The company was originally established in 2002 through the acquisition of a big four accounting firm's (KPMG) Business Process Outsourcing (BPO) division and itAccounts.
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It has 1,100 onsite client facilities and 150 "delivery centers" in the Americas, Europe and Asia. In October 2022, Exela Technologies was listed as a Leader in the Everest Group – PEAK Matrix for Medical Coding Operations Assessment 2022". [9] In July 2019, Exela Technologies added Martin Akins to their board of directors. [10]
Affiliated Computer Services, Inc. (ACS) was founded by Darwin Deason and Charles M. Young, both former MTech Communications executives, in 1988. [6] Deason had served as CEO at MTech and decided to launch another data processing firm after a management buyout bid of him and other executives had lost to another bid in 1988.
The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021. [210] The BPO industry and IT services industry in combination are worth a total of US$154 billion in revenue in 2017. [211]
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