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  2. Three Things You Should Never Say to a Debt Collector

    www.aol.com/news/2010-08-12-3-things-you-should...

    If harassing calls from debt collectors are keeping you from answering the phone -- or stressing you out -- you're not alone. Amid the tough economy, debt collection activity has intensified, with ...

  3. How to stop harrassing calls from creditors - AOL

    www.aol.com/news/2008-11-12-how-to-stop-harras...

    Many people are contacting WalletPop.com regarding harassing calls from creditors trying to collect debt payments. Can these calls be stopped and what happens if you do successfully stop the calls?

  4. Debt collection - Wikipedia

    en.wikipedia.org/wiki/Debt_collection

    A collection agency is a third-party agency, called such because such agencies were not a party to the original contract. The creditor assigns accounts directly to such an agency on a contingency-fee basis, which usually initially costs nothing to the creditor or merchant, except for the cost of communications.

  5. Telephone Consumer Protection Act of 1991 - Wikipedia

    en.wikipedia.org/wiki/Telephone_Consumer...

    Specifically the court found "[a] third party debt collection agency is liable for autodialed calls under the TCPA when the consumer has revoked his prior express consent to be called, even when that revocation has not been communicated to the debt collector or the debt collector otherwise fails to confirm the consumer has consented to calls."

  6. Consumer Ally Warns About Phony Debt Collector Calls

    www.aol.com/news/2010-12-20-consumer-ally-warns...

    Harassing calls from debt collectors are bad enough, but when you don't even owe the debt, that's a whole lot worse. Susan McCafferty, a 63-year old resident of Harvey, La., and a Consumer Ally ...

  7. Fair Debt Collection Practices Act - Wikipedia

    en.wikipedia.org/wiki/Fair_Debt_Collection...

    The Fair Debt Collection Practices Act (FDCPA), Pub. L. 95-109; 91 Stat. 874, codified as 15 U.S.C. § 1692 –1692p, approved on September 20, 1977 (and as subsequently amended), is a consumer protection amendment, establishing legal protection from abusive debt collection practices, to the Consumer Credit Protection Act, as Title VIII of that Act.

  8. Dunning (process) - Wikipedia

    en.wikipedia.org/wiki/Dunning_(process)

    Dunning is the process of methodically communicating with customers to ensure the collection of accounts receivable. Communications progress from gentle reminders to threatening letters and phone calls and more or less intimidating location visits as accounts become more overdue. Laws in each country regulate the form that dunning can take.

  9. New York man gets 13 months in prison for thousands of ... - AOL

    www.aol.com/york-man-gets-13-months-053816943.html

    A New York man was sentenced Tuesday to more than a year in prison for making thousands of harassing telephone calls to members of Congress and threatening to kill a staffer, the U.S. Attorney's ...