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If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
Speedtest.net, also known as Speedtest by Ookla, is a web service that provides free analysis of Internet access performance metrics, such as connection data rate and latency. It is the flagship product of Ookla, a web testing and network diagnostics company founded in 2006, and based in Seattle, Washington , United States .
Has your phone service changed? If you've bundled phone and cable, but did not get broadband internet, your dial-up won't function. Dial-up doesn't work with phone services offered by cable companies. Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem.
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This is a sortable list of broadband internet connection speed by country, ranked by Speedtest.net data for March 2024, [1] and with M-Lab data for June 2023 [2]
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
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