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It is possible that the video was not originally downloaded onto the device that you are trying to play it from. When you download a video on a device, the license for that video is allotted only to that particular device. However, you will not be able to play the video if it is moved or copied to another device or location.
Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.
Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.
With the new AOL mobile app, access your AOL email anywhere and receive instant email notifications. Stay on top of breaking news, trending videos and much more!
If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.
Sometimes the old "turn it off and on again" actually works! Restarting your web browser or computer will clear our the internal cache or memory and will often fix most random computer problems. Reset your web settings
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer: If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.