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An email from Amazon warning customers to be careful of a possible gift card scam went awry when customers reported that they worried the legitimate company message might have been, itself, a scam ...
“An Amazon email scam can look exactly like a real Amazon email, or can be poorly crafted, and everything in between,” according to Alex Hamerstone, a director with the security-consulting ...
Amazon customer service representatives this weekend have been handling a wave of inquiries from customers who received suspicious and confusing email confirmations about gift card purchases they ...
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Third-party verification (TPV) is a process of getting an independent party to confirm that the customer is actually requesting a change or ordering a new service or product. By putting the customer on the phone (usually via transfer or 3-way call) the TPV provider asks a customer for his or her identity, that he or she is an authorized ...
An email account is often required to create an account. During this process, a confirmation hyperlink is sent in an email message to an email address specified by a person. The email recipient is instructed in the email message to navigate to the provided confirmation hyperlink if and only if they are the person creating an account.
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An address verification service (AVS) is a service provided by major credit card processors to enable merchants to authenticate ownership of a credit or debit card used by a customer. [1] AVS is done as part of the merchant's request for authorization in a non-face-to-face credit card transaction.