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A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.
One of the most common uses for a TTY is to place calls to a Telecommunications Relay Service (TRS), which makes it possible for the deaf to successfully make phone calls to users of regular phone systems. The voice recognition systems are in limited use, due to problems with the technology.
A video relay service (VRS), also sometimes known as a video interpreting service (VIS), is a video telecommunication service that allows deaf, hard-of-hearing, and speech-impaired (D-HOH-SI) individuals to communicate over video telephones and similar technologies with hearing people in real-time, via a sign language interpreter.
Affected workers mostly earn $20 to $38 an hour and handle a wide range of video relay calls so deaf Minnesotans can communicate with 911 operators, doctors, attorneys, court officials, teachers ...
IP relay is accessible through the internet and allows the person to communicate by text. When a user calls someone, there is a third party person, called a communication assistant (CA), who will receive the user's call and the IP relay will go from the caller's computer to the other person's phone.
VRS is principally a service provided to the deaf community, whereby a deaf person can contact the service, and use the interpreter to contact a third-party organization. In the past, the term 'video relay service' had been used interchangeably with 'video relay interpreting', but currently the terms refer to two separate and distinct services.
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Textphone / TTY hearing or speech impairment (106) logo. 106 Text Emergency Call, commonly known as simply 106, [1] is the Australian national emergency telephone number to be used in life-threatening or time critical situations [2] for those with a speech and / or hearing impairment who use telecommunications device for the deaf (textphone or teletypewriter (TTY)).
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