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  2. Amazon is reviving an obscure entry-level interview procedure ...

    www.aol.com/finance/amazon-reviving-obscure...

    But Amazon is reinstating bar raisers into the interview process for entry-level software engineering jobs, called “SDE-1 (L4)” roles, according to an internal memo obtained by Business Insider.

  3. Amazon (company) - Wikipedia

    en.wikipedia.org/wiki/Amazon_(company)

    Amazon.com, Inc., [1] doing business as Amazon (/ ˈ æ m ə z ɒ n /, AM-ə-zon; UK also / ˈ æ m ə z ə n /, AM-ə-zən), is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. [5]

  4. Amazon axed more than 100 customer service managers in CEO ...

    www.aol.com/finance/amazon-axed-more-100...

    The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

  5. Amazon worker organization - Wikipedia

    en.wikipedia.org/wiki/Amazon_worker_organization

    Amazon warehouse workers outside the National Labor Relations Board. Some warehouse workers of Amazon, the largest American e-commerce retailer with 750,000 employees, have organized for workplace improvements in light of the company's scrutinized labor practices and stance against unions. Worker actions have included work stoppages, and have ...

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

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  8. The Life and Death of an Amazon Warehouse Temp

    highline.huffingtonpost.com/articles/en/life-and...

    Amazon, for instance, says it has 90,000 full-time U.S. employees at its fulfillment and sorting centers—but it plans to bring on an estimated 100,000 seasonal workers to help handle this year’s peak. Many of these seasonal hires come through Integrity Staffing Solutions, a Delaware-based temp firm.

  9. Amazon sharply upped ‘performance improvement plans’ for ...

    www.aol.com/finance/amazon-sharply-upped...

    In April 2022, about six months before the layoffs started, Amazon placed less than 2,000 employees into the first phase of its PIP, which it internally calls Focus. At the end of the year, once ...