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  2. HubSpot - Wikipedia

    en.wikipedia.org/wiki/HubSpot

    HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006. Its products and services aim to provide tools for customer relationship management, social media marketing, content management, lead generation, web analytics, search engine optimization, live chat, Sales Enablement, PPC Management and customer support.

  3. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Companies store and receive huge amounts of data through emails, online chat sessions, phone calls, and more. [40] Many companies do not properly make use of this great amount of data, however. All of these are signs of what types of relationships the customer wants with the firm, and therefore companies may consider investing more time and ...

  5. Text (company) - Wikipedia

    en.wikipedia.org/wiki/Text_(company)

    Text (WSE: TXT) [4], previously known as LiveChat Software, is a Polish software company specializing in customer service and artificial intelligence solutions. [5] Based in Wrocław, it offers a suite of tools for B2B and B2C communication, including popular platforms like LiveChat, ChatBot, and HelpDesk. [6]

  6. David Cancel - Wikipedia

    en.wikipedia.org/wiki/David_Cancel

    While at HubSpot, Cancel hired most of the HubSpot engineering team, [5] growing from 20 to 100 engineers. [6] HubSpot CEO and co-founder Brian Halligan has called Cancel a “visionary product development leader” and at the time of the Performable acquisition, said “we now have the best product development team in B2B software.” [7] [8]

  7. Brian Halligan - Wikipedia

    en.wikipedia.org/wiki/Brian_Halligan

    Brian Halligan is an American executive and author. [1] He is the co-founder and executive chairman of software company HubSpot [2] based in Cambridge, Massachusetts, and is also a senior lecturer at Massachusetts Institute of Technology.

  8. Scott Brinker - Wikipedia

    en.wikipedia.org/wiki/Scott_Brinker

    Brinker initially attended the University of Miami on early admission during his junior year in high school, but withdrew when he joined Galacticomm full-time in 1991. In 2002, Brinker returned to school part-time at the School of General Studies at Columbia University in New York City, where he graduated summa cum laude with a B.S. in Computer Science as valedictorian of his graduating class. [1]

  9. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

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