enow.com Web Search

Search results

1. Results from the WOW.Com Content Network

2. Rational Synergy - Wikipedia

   en.wikipedia.org/wiki/Rational_Synergy

   Rational Synergy is a software tool that provides software configuration management (SCM) capabilities for all artifacts related to software development including source code, documents and images as well as the final built software executable and libraries.

3. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...

4. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )

5. RETAIN - Wikipedia

   en.wikipedia.org/wiki/RETAIN

   Through a special application, an MVS system could be connected, via RETAIN, to an IBM support center, and memory dumps and other system data could be examined remotely. The application also permitted download of software fixes, or IBM Program temporary fixes. Although the 2955 only supported a 6-bit character code (similar to the 2740 terminal ...

6. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

7. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

8. Virtual help desk - Wikipedia

   en.wikipedia.org/wiki/Virtual_help_desk

   A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.

9. List of IBM Personal Computer models - Wikipedia

   en.wikipedia.org/wiki/List_of_IBM_Personal...

   The IBM Personal Computer, commonly known as the IBM PC, spanned multiple models in its first generation (including the PCjr, the Portable PC, the XT, the AT, the Convertible, and the /370 systems, among others), from 1981 to 1987. It eventually gave way to many splintering product lines after IBM introduced the Personal System/2 in April 1987.