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  2. Customer Service Showdown: How Netflix and Sirius XM ... - AOL

    www.aol.com/customer-showdown-netflix-sirius-xm...

    Image source: Getty Images. Customer service quality -- a sign of deeper differences. Sirius XM's difficult cancellation process may result in a few more months of service payments from clients on ...

  3. SiriusXM Will Make It Easier to Cancel Subscriptions in N.Y ...

    www.aol.com/siriusxm-easier-cancel-subscriptions...

    Per SiriusXM data cited in the lawsuit, it took subscribers an average of 11.5 minutes to cancel by phone and 30 minutes to cancel online. According to SiriusXM, many of the statistics cited in ...

  4. Sirius XM found liable in New York lawsuit over subscription ...

    www.aol.com/news/sirius-xm-found-liable-york...

    James sued Sirius last December, saying the New York-based company's own data showed subscribers spent an average 11-1/2 minutes to cancel by phone and 30 minutes to cancel online.

  5. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:

  6. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

  7. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    You must cancel all AOL services in order to stop billing. Some important things to keep in mind before canceling: • You must cancel your billing and convert to a free AOL account in order to cancel your paid account. • AOL reserves the right to charge and collect any taxes/fees, surcharges or costs incurred before your cancellation takes ...

  8. Sirius XM - Wikipedia

    en.wikipedia.org/wiki/Sirius_XM

    The company also has a 70% equity interest in Sirius XM Canada, [2] an affiliate company that provides Sirius and XM service in Canada. On May 21, 2013, Sirius XM Holdings, Inc. was incorporated, [2] and in January 2020, SiriusXM reorganized their corporate structure, which made Sirius XM Radio Inc. a direct, wholly owned subsidiary of Sirius ...

  9. XM Satellite Radio - Wikipedia

    en.wikipedia.org/wiki/XM_Satellite_Radio

    In contrast to its high-quality broadcasts, Sirius/XM's customer service has drawn fire from some state governments. In October 2010, Richard Cordray, Ohio's Attorney General, began investigating complaints regarding Sirius XM's policies on billing, customer solicitation, and subscription renewals and cancellations.

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