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  2. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 6:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  4. Office administration - Wikipedia

    en.wikipedia.org/wiki/Office_administration

    An employee that undertakes these activities is commonly called an office administrator or office manager, and plays a key role in any organisations infrastructure, regardless of the scale. Many administrative positions require the candidate to have an advanced skill set in the software applications Microsoft Word , Excel and Access .

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

  6. Office management - Wikipedia

    en.wikipedia.org/wiki/Office_management

    Office management is the technique of planning, organizing, coordinating and controlling office activities with a view to achieve business objectives and is concerned with efficient and effective performance of the office work. The success of a business depends upon the efficiency of its office.

  7. Delta TechOps - Wikipedia

    en.wikipedia.org/wiki/Delta_TechOps

    This facility covered 9 acres, employed 1,600 individuals and provided service exclusively to Delta Air Lines’ fleet of 79 aircraft, including 9 jets. In May 1968, Delta TechOps completed its first expansion, increasing the total space by 7 acres and adding another 1,700 employees, more than doubling the size of the division’s workforce. [5]

  8. Account manager - Wikipedia

    en.wikipedia.org/wiki/Account_manager

    Generally, a client will remain with one account manager throughout the account's duration. Account managers serve as the interface between the customer service and the sales no in a company. [1] They are assigned a company's existing client accounts. The purpose of being assigned particular clients is to create long term client relationships.

  9. HVAC control system - Wikipedia

    en.wikipedia.org/wiki/HVAC_control_system

    Doing these three steps are super essential and is the key to keeping an HVAC system running for a long time. A customer should do these three steps every couple of months or when it is suspected problem with the HVAC system. [citation needed] Some signs that could lead to a potential problem is if the HVAC system does not provide air cool enough.

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