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Desktop sharing is a common name for technologies and products that allow remote access and remote collaboration on a person's computer desktop through a graphical terminal emulator. The most common two scenarios for desktop sharing are:
Host (presenter or technician): can utilize Mac, Linux, Windows, iOS or Android operating systems. Guest (customer or participant): can connect from Mac, Linux or Windows. ConnectWise ScreenConnect can also be utilized to remotely support Android devices, with complete view and control available for devices manufactured by Samsung.
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
Splashtop is a family of remote-desktop software and remote support software, developed by Splashtop Inc. Splashtop enables users to remotely access or remotely support computers from desktop and mobile devices. [1] Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions.
TeamViewer is a remote access and remote control computer software, allowing maintenance of computers and other devices. [8] [9] It was first released in 2005, [10] and its functionality has expanded step by step. [11] TeamViewer is proprietary software that requires registration and is free of charge for non-commercial use. [12]
If the remote control software package supports audio transfer, the playback software can run on the remote computer, while the music can be heard from the local computer, as though the software were running locally. Co-Browsing: the navigation of the Web by several people accessing the same web pages at the same time. When session leader ...
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Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]