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  2. Process-based management - Wikipedia

    en.wikipedia.org/wiki/Process-based_management

    Process-based management is a management approach that views a business as a collection of processes, managed to achieve a desired result. [1] Processes are managed and improved by the organisation for the purpose of achieving its vision, mission and core values. A clear correlation between processes and vision supports the company in planning ...

  3. Business process - Wikipedia

    en.wikipedia.org/wiki/Business_process

    a business process is a series of steps designed to produce a product or service. Most processes (...) are cross-functional, spanning the 'white space' between the boxes on the organization chart. Some processes result in a product or service that is received by an organization's external customer. We call these primary processes.

  4. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    These decisions concern the process, people, information and the system that produces and delivers the service. It differs from operations management in general, since the processes of service organizations differ from those of manufacturing organizations. [2]: 2–7 In a post-industrial economy, service firms provide most of the GDP and ...

  5. Organizational architecture - Wikipedia

    en.wikipedia.org/wiki/Organizational_architecture

    Organization design can be considered a subset of the broader field of organization effectiveness and organization development, both of which may entail more behaviorally focused solutions to effectiveness, such as leadership behaviors, team effectiveness and other characteristics of that nature.

  6. Business process orientation - Wikipedia

    en.wikipedia.org/wiki/Business_process_orientation

    "An organization that emphasizes process as opposed to hierarchies, a process oriented way of thinking, outcomes and customers." We also found that BPO also breaks into three elements: Process Management and Measurement – measures that include aspects of the process like output quality, cycle time, process cost and variability compared to the ...

  7. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    The Workflow Management Coalition, [6] BPM.com [7] and several other sources [8] use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the ...

  8. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Business process mapping, also known as process charting, has become much more prevalent and understood in the business world in recent years. Process maps can be used in every section of life or business. The Major Steps of Process Improvement using Process Mapping Process identification - identify objectives, scope, players and work areas.

  9. Organizational analysis - Wikipedia

    en.wikipedia.org/wiki/Organizational_analysis

    The mission and capacity of the organization are misaligned due to a few key factors. The mission of the organization is vague and overly broad, which led the staff and Board to develop opposing views of the mission. Most importantly, they could not agree on who their target demographic was.