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Social media use by businesses includes a range of applications. Although social media accessed via desktop computers offer a variety of opportunities for companies in a wide range of business sectors, mobile social media, which users can access when they are "on the go" via tablet computers or smartphones, benefit companies because of the location- and time-sensitive awareness of their users.
Social media has made it very easy for users to find new products on the market, and provide them with online options of payment and delivery. Additionally, because social media users usually follow the content of those who are similar to them, their opinions carry more weight for consumers, and make products more desirable.
Organizations that fully adopt the social business model will exhibit four key characteristics: [6] Connected – employees will be able to seamlessly engage one-on-one in real-time with other employees and individuals outside the organization (customers, prospects, partners, media, etc.) using a variety of communications methods including text chat, voice, file sharing, email, and video chat.
Seven principles of a successful social business were developed by Muhammad Yunus and Hans Reitz, the co-founder of Grameen Creative Lab: [8] Business objective will be to overcome poverty, or one or more problems (such as education, health, technology access, and environment) which threaten people and society; not profit maximization.
The PLATO system was launched in 1960 at the University of Illinois and subsequently commercially marketed by Control Data Corporation.It offered early forms of social media features with innovations such as Notes, PLATO's message-forum application; TERM-talk, its instant-messaging feature; Talkomatic, perhaps the first online chat room; News Report, a crowdsourced online newspaper, and blog ...
The use of social media for social activism have also provided a focus for digital sociology. For example, numerous sociological articles, [48] [49] and at least one book [50] have appeared on the use of such social media platforms as Twitter, YouTube and Facebook as a means of conveying messages about activist causes and organizing political ...
Bryant and Zillmann defined media effects as "the social, cultural, and psychological impact of communicating via the mass media". [12] Perse stated that media effects researchers study "how to control, enhance, or mitigate the impact of the mass media on individuals and society". [13]
With a variety of celebrities joining social networking sites, trolls tend to target abuse towards them. With some famous people gaining an influx of negative comments and slew of abuse from trolls it causes them to 'quit' social media. One prime example of a celebrity quitting social media is Stephen Fry.