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One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Click on the video below to see the steps for Outlook for Windows. The video will open in a new tab. To reuathenticate by removing and re-adding your password, follow the steps in the video, which are also listed here: Open Outlook. Click File on the menu bar in the top left corner of the screen. Click the Account Settings icon. Click Manage ...
Change any of the following settings, then click Save to finalize your selection: • Inbox Style Select what type of inbox you want. • Mail Away Message Create and enable away messages.
Toggle Desktop Notifications on or off . Enable browser notifications in Mac Settings. Click System preferences. Click Notifications & Focus. Make sure that you have the notifications in your system enabled in addition to accepting the prompt within the browser itself and follow the steps to enable notifications for your chosen browser. Chrome ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. AOL Mail for Verizon Customers AOL Mail welcomes Verizon customers to our safe and delightful email experience!