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In 1979 the Taxpayer Ombudsman Office was created within the Internal Revenue Service to act as an ombudsman for the taxpayer. [2] Renamed in 1996 as the Office of the Taxpayer Advocate, this office has a unique role with the Treasury Department as having the responsibility to submit annual reports to Congress without any prior review or comment from the IRS Commissioner, the Secretary of the ...
A prototype of an ombudsman may have flourished in China during the Qin dynasty (221 BC), and later in Korea during the Joseon dynasty. [5] The position of secret royal inspector, or amhaeng-eosa (암행어사, 暗行御史) was unique to the Joseon dynasty, where an undercover official directly appointed by the king was sent to local provinces to monitor government officials and look after ...
The Local Government and Social Care Ombudsman (LGSCO), legally the Commission for Local Administration in England and formerly known as the Local Government Ombudsman (LGO), investigates complaints from members of the public about councils and some other some other authorities and organisations providing public services in England. [2]
The Commonwealth Ombudsman in Australia was established in 1976. The Ombudsman can investigate complaints about the actions and decisions of Australian Government departments and agencies, the services delivered by most private contractors for the Australian Government, and oversee complaint investigations conducted by the Australian Federal ...
Overall, the organizational ombudsman helps employees and managers navigate bureaucracy and deal with concerns and complaints. The concept has been widely implemented, and has been spread around the globe, with many corporations, universities, government and non-government entities establishing organizational ombudsman programs.
The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).
The Office of Ombudsman is a Hong Kong statutory authority, established on 1 March 1989, charged with ensuring that Hong Kong is served by a fair and efficient public administration that is committed to accountability, openness and quality of services. It operates mainly by investigating and giving recommendations to government departments. [1]
A complaint to the JO (Justitieombudsmannen) – or parliamentary ombudsman (Riksdagens ombudsmän), which is the official name of the institution – can be made by anybody who feels that an individual has been treated wrongly or unjustly by a public authority or an official employed by the civil service or local government.