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In response to the Forster Review of Queensland Health Systems an independent Health Quality and Complaints Commission was established on 1 July 2006 to allow patients to lodge complaints about health matters. [11] The (full-time) Commissioner is Professor Michael Ward, a former Professor of Medicine at the University of Queensland. There are ...
The Forster Inquiry, also known as the Queensland Health Systems Review, was commissioned by the Queensland Government on April 16, 2005, as a non-judicial inquiry specifically due to the political and public sentiments following the practices of Patel at Bundaberg Hospital with a broader focus on the practices, systems and processes of ...
The Queensland Ombudsman's Office is an independent complaints investigation agency. Its role is to make sure that public agencies (State government departments and bodies, and local councils) act fairly and make the right decisions for Queenslanders. The current Queensland Ombudsman is Anthony Reilly, who was appointed to the role in July 2020 ...
The majority of health spending went on hospitals (40%) and primary health care (34%). Health spending accounted for 10% of overall economic activity. [6] [7] State and territory governments (through agencies such as Queensland Health) regulate and administer the major elements of healthcare such as doctors, public hospitals and ambulance services.
The complaints process includes several stages, which may advance a stage, result in disciplinary action, a fast-track process called "immediate action", or the complaint may be dropped. [21] The stages include a receipt of the complaint, preliminary assessment, investigation, panel hearing, and a tribunal hearing, and at any stage of the ...
Toni Ellen Hoffman AM (born 9 July 1957) [1] is a senior nurse who was made a Member of the Order of Australia and awarded the 2006 Australian of the Year Local Hero Award.She took on the role of whistleblower in informing Queensland Politician Rob Messenger about Jayant Patel, a surgeon who was the subject of the Morris Inquiry and later the Davies Commission.
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Almost 78,000 Queensland Health staff received inaccurate pay, or no pay at all, for a number of months due to serious system defects. These defects, delays and other issues resulted in the total end-of-project cost being $181 million, with an estimated ongoing cost to repair, maintain and operate the system of around $1.2 billion over eight years.