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  2. Preparing to Measure Process Work with a Time Study - iSixSigma

    www.isixsigma.com/.../preparing-measure-process-work-time-study

    Follow eight simple steps in thinking through a time study for your process work to avoid potential potholes. 1. Know Why the Study Is Being Conducted. Articulate the reasons for doing a time study in writing before beginning. This is important for setting goals and for communicating to employees.

  3. A Lean Approach to Improving Service Call Center Performance -...

    www.isixsigma.com/call-centers/lean-approach-improving-service-call-center...

    Time and motion studies focus on standard workers and a concept of rating for capturing the standard time to do a job. Similarly, to minimize measurement errors, it is important to implement measurement system analysis in the study, such as gage R&R , a statistical approach that can help measure the amount of variation in the measurement system.

  4. Predetermined Motion Time System (PMTS): Maximizing ... -...

    www.isixsigma.com/dictionary/predetermined-motion-time-system-pmts

    Predetermined motion time systems are useful for studying how work is accomplished, how the work can be improved, and how long work should take. 2. They Can Be Useful in Planning. Since the system can be utilized before work begins, the appropriate equipment, methods, and production schedules can be determined ahead of time, thereby minimizing ...

  5. Lean Projects Aided by Understanding of Time Studies - iSixSigma

    www.isixsigma.com/lean-methodology/lean-projects-aided-understanding-time-studies

    Wait time for the total n jobs can be calculated as: Total wait time = Processing time of each job x (n – 1 ) x (n / 2) To find the average wait time, the practitioner should divide the total wait time by n. Therefore, in this case, where n = 1, and the processing time of each job = 1 minute, the total wait time would be 4,950 minutes.

  6. Unlocking Improvement Opportunities with Modular Arrangements of...

    www.isixsigma.com/dictionary/modular-arrangements-of-predetermined-time...

    MODAPTS is a more recently designed predetermined motion time system that differs by its focus on the body part that is doing the moving, whereas other systems may concentrate on the distance covered by a body part handling an object. MODAPTS provides a code for any work activities as well as a comfortable time for doing said action.

  7. Lean Line Balancing in the IT Sector - iSixSigma

    www.isixsigma.com/lean-methodology/lean-line-balancing-it-sector

    Step 1: Understand the Takt Time. To move forward with line balancing, it is necessary to understand the rate of customer demand and the time that is needed to complete a process. Lean provides a good metric for this in the form of takt time, which is the throughput rate at which customers can expect the products or service to be delivered.

  8. time study Archives - isixsigma.com

    www.isixsigma.com/tag/time-study

    Process Work How do you measure process work? When first introduced in the 19th and early 20th centuries, time and motion studies established rules of motion that guaranteed optimal performance during a given period and reduced the number of movements needed to get work accomplished. Over the years, time and motion studies have […] Read more »

  9. Case Study: Reducing Delays in the Cardiac Cath Lab - iSixSigma

    www.isixsigma.com/healthcare/reducing-delays-cardiac-cath-lab-six-sigma

    Regression analysis, a statistical tool used to model and predict the relationship between variables, revealed that the time in which the cardiology assessment was completed was a key driver in whether the first case would be completed on time. The R-sq adjusted value showed that it accounted for about 60 percent of the variation in the process.

  10. 1. Reduction in Variability. By defining the best practices, and documenting the best practices, there is a means for getting all personnel involved to perform the work the same way every time. By performing the work the same way every time, you minimize your sources of errors and variability. For example, if a product begins regularly failing ...

  11. Improving the Productivity of a Service Team - iSixSigma

    www.isixsigma.com/dmaic-methodology/improving-the-productivity-of-a-service-team

    During the time and motion study, it became clear that there was no clear boundary between the contributions of L1 and L2 consultants to the resolution of problem tickets and service requests. The contribution level of L1:L2 consultants was observed and tabulated for different customer processes (as shown in Table 1).