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The report found that 8 in 10 calls to Florida's Medicaid call center were automatically disconnected from the phone system. When people managed to get through, there were long delays to reach ...
As millions of Medicaid recipients face the potential loss of health coverage for the first time since the coronavirus pandemic, state call centers are getting inundated with questions from people ...
The Florida Agency for Health Care Administration (AHCA) is the chief health policy and planning entity for the U.S. state of Florida. The agency was created by the Florida Legislature as part of the Health Care Reform Act of 1992. [1] The agency is tasked with managing the state's Medicaid program as well as overseeing the licensure of the ...
HealthCare.gov is a health insurance exchange website operated by the United States federal government under the provisions of the Affordable Care Act or ACA, commonly referred to as "Obamacare", which currently serves the residents of the U.S. states which have opted not to create their own state exchanges. [1][better source needed] The ...
Medicaid is the largest source of funding for medical and health-related services for people with low income in the United States, providing free health insurance to 85 million low-income and disabled people as of 2022; [3] in 2019, the program paid for half of all U.S. births. [4]
WellCare began operations in 1985 in Tampa, Florida as a Medicaid provider for the State of Florida. [3] In 1992, Kiran Patel, a cardiologist and entrepreneur, purchased the company. [4] [5] In 2002, Patel sold it to a New York investment group led by George Soros and Todd Farha. [5] Also in 2002, Todd Farha joined the company as CEO. [6] [7]
The state contracted about 50 workers from national agencies to supplement the call center’s staff and created a separate queue on its help line for people applying for food or temporary cash ...