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  2. Switch to basic version of AOL Mail

    help.aol.com/articles/switch-to-basic-version-of...

    AOL Mail lets you switch to basic mail so you'll have access to your emails even if your system isn't running the latest operating system or browser. Be aware, switching to basic version will not allow you to change back to older versions of AOL Mail, those are no longer available. 1. Sign in to AOL Mail. 2. Click Settings | More settings. 3.

  3. Switch to the basic version of mobile AOL Mail

    help.aol.com/articles/switch-to-the-basic...

    If you access AOL Mail using your mobile web browser and experience any performance issues, switch to the basic version. It's recommended you create a bookmark to access basic mail, otherwise you may have to complete these steps each time. If you're unable to follow the steps below, you're already in basic Mail! 1.

  4. Switch your Inbox style in AOL Mail

    help.aol.com/articles/switch-your-inbox-style-in...

    Tap the Back icon (Android) (iOS) to relaunch the app to view the changes. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.

  5. Access AOL Mail on mobile devices

    help.aol.com/articles/aol-mail-mobile-mail

    The AOL App gives you access to all the best of AOL, including Mail's innovative features and settings. With the app version of AOL Mail, you'll be able to add accounts, send mail, organize your mailbox, and more on either Android or iOS.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.

  7. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  8. Overview of the updated AOL app experience for iOS

    help.aol.com/articles/overview-of-the-updated...

    Tap an email or conversation to open it. Tap one of the following: Reply - Reply to the sender. Tap the three dots button in the lower-right corner and tap on Forward icon. Compose your message and tap Send. Delete an email. To delete an email in the app, there are a few options. From the message list, swipe to the left on a message to delete.

  9. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.