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As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
In January 2010 Intelenet opened a delivery center in Kraków, Poland. [6] 2014 – Intelenet Global Services was acquired by Serco Group PLC. 2016 – Serco (Indian operations) was acquired back by Intelenet Global Services. [7] 2018 – Intelenet Global Services was acquired by Teleperformance, which is a France-based BPO.
Airline and hospitality BPO: India $5.1m 400 [54] [55] Aviation Software Development Consultancy India (ASDC) March 2004 IT services India $3.1m 180 Phoenix Global Solutions May 2004 Insurance consulting and BPO India $130m 400 [56] [57] Swedish Indian IT Resources AB (SITAR) May 2005 IT services Sweden $4.8m n/a [58] [59] Pearl Group: October 2005
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Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
WNS-Vuram won Employer of the Year Silver Award at the International Brilliance Awards 2024 [34] Artificial Intelligence Excellence Award 2024 by Business Intelligence Group [35] DataIQ Award for Best Data Story or Data Visualization 2024 [36] World's best companies 2023 by Time (magazine) [37] Global Sourcing Association (GSA) UK Award 2023 [38]
This is a list of companies based in Gurgaon. Gurgaon , also known as Gurugram, is a cities in the Indian state of Haryana , located immediately south of the National Capital Territory of Delhi , 32 kilometres (20 mi) southwest of New Delhi and 268 km (167 mi) southeast of Chandigarh , the capital of India's Punjab state.
Xchanging was founded in 1999, by David Andrews, a former partner in Andersen Consulting.Andrews came up with the idea at Andersen Consulting, to create joint ventures with multinational companies to outsource the processing of back-office transactions.