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After the acquisition by HP, the application was rebranded as HP Service Manager and was included in the HP OpenView product suite. HP offers the application as a service desk solution that enables IT to work as a single organization, governed by a consistent set of processes to handle service delivery and support quickly and efficiently. [2]
According to ZDNet and IDC, HP is the world's sixth largest software company. [4] [5] HP IT Management Software was the largest category of software sold by the HP Software Division. The concept behind IT management software is that IT needs to support the business and be run as a business rather than a cost center.
OpenText ALM is a set of software tools developed and marketed by OpenText (previously Hewlett-Packard, Hewlett Packard Enterprise, and Micro Focus) for application development and testing.
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Radia Client Automation software is an end-user device (PC and mobile device) lifecycle management tool for automating routine client-management tasks such as operating system deployments and upgrades, patch management, application software deployment, application use monitoring, security, compliance, and remote system management.
In August 2013, HP announced that HP TRIM would be integrated into a unified platform called HP Records Manager 8.0. In June 2016, HP Records Manager 8.0 was released as HP Content Manager 9. [ 2 ] HP Content Manager is built on the code base of HP TRIM and includes capabilities from the Autonomy Records Manager and Autonomy Meridio. [ 3 ]