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Westin was the first hotel chain to introduce guest credit cards (in 1946), 24-hour room service (1969), and personal voice mail in each room (1991). [20] In 1999, Westin began selling the Heavenly Bed mattresses featured in Westin properties, and manufactured by Simmons Bedding Company , to the general public.
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Westin Hotels & Resorts was Starwood's largest upscale hotel and resorts brand. It was the oldest brand within Starwood, founded as Western Hotels in 1930, renamed Western International Hotels in 1963, and then Westin Hotels in 1981. The chain was acquired by Starwood in 1997. [18]
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W Hotels was launched in 1998 with W New York, a conversion of the former Doral Inn hotel on Lexington Avenue, Manhattan. [2] [3] Barry Sternlicht, then CEO of Starwood Hotels and Resorts Hotels 1995–2005, created the brand. [4]
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In September 1997, Starwood Lodging Trust purchased Westin Hotels, integrating the franchisee into the Starwood brand. [20] In 1999 the hotel was again renamed, becoming The Westin Grand. [24] The Westin underwent a multimillion-dollar renovation from 2010 to 2012. The hotel was renamed The Westin Georgetown on November 30, 2010.
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