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In practice, such charging rates applied only from BT lines and calls typically cost 16p per minute from non-BT landlines and up to 45p per minute from mobile telephones. In 1999, landline providers started to offer "inclusive" call packages where calls to 01 and 02 numbers were free. Within a few years most customers were on this type of plan.
Before the UK Calling system was introduced, callers would often be given unclear information about the costs of calls made to service numbers. [5] Advertisements of service numbers were often accompanied by messages such as: “Calls cost 20p per minute from a BT landline. Other landlines may vary and calls from mobiles may cost considerably ...
In 2001, BT Group launched its Answer 1571 service as a free service, available at no extra cost to its existing telephone line customers. In 2007 a charge of £1 was introduced for any month in which two chargeable calls are not made on the line (this might apply, for instance, to people who have Carrier preselect with another telephone ...
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The call price for 0844 and 0871 numbers from a BT landline is the revenue-share premium and no additional markup, by regulation. From landlines other than BT, the call price for 0844 and 0871 numbers is usually higher than from BT landlines as those other operators add their own unregulated markup on top of the revenue share.
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