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Funeral homes have to follow the FTC’s “Funeral Rule,” which provides bereaved consumers rights during the process and holds the business to strict requirements. One of the caveats is that ...
The Funeral Rule, enacted by the Federal Trade Commission on April 30, 1984, and amended effective 1994, is a U.S. federal regulation designed to protect consumers by requiring that they receive adequate information concerning the goods and services they may purchase from a funeral provider.
Secret shopper data collected by the FTC from 2018-2023, albeit of small sample sizes, showed that anywhere from 15-19% of funeral homes were violating the rule by not sharing the full price list.
Death is hard enough to deal with without the added insult of being taken advantage of by a funeral home. The Federal Trade Commission recently sent undercover inspectors into 104 funeral homes in ...
In 1984, [10] [non-primary source needed] the FTC began to regulate the funeral home industry in order to protect consumers from deceptive practices. The FTC Funeral Rule requires funeral homes to provide all customers (and potential customers) with a General Price List (GPL), specifically outlining goods and services in the funeral industry, as defined by the FTC, and a listing of their prices.
In December 2013, the FTC imposed conditions on the acquisition, requiring the two companies to sell 53 funeral homes and 38 cemeteries in 59 local markets, and requiring the merged company to be subject to a ten-year period during which the FTC will review any attempt by the company to acquire funeral or cemetery assets in those local markets ...
The Cremation Society of North America commented in response to the case that funeral homes should use only reputable crematoria for cremation of remains, and only crematoria that they trust. The Society called the treatment of remains at Tri-State "an abuse of the most sacred trust" placed in the funeral service industry, a sentiment echoed by ...
The FTC rule provides a model of evidence-based rulemaking in the public interest. Unfortunately, that may not be enough to save it from a 6-3 Supreme Court decision.