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  2. Chief customer officer - Wikipedia

    en.wikipedia.org/wiki/Chief_customer_officer

    A chief customer officer (CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    More and more companies establish Customer Success teams as separate from the traditional Sales team and task them with managing existing customer relations. This trend fuels demand for additional capabilities for a more holistic understanding of customer health, which is a limitation for many existing vendors in the space. [70]

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  5. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. ... Ohio corrections officer killed on Christmas Day in ...

  6. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    human engaged in customer success related work. Customer success, also known as customer success management or client advocacy, is a business strategy focused on helping customers achieve their goals when using a product or service. It involves providing support and guidance to ensure customers get value from their investments.

  7. CCO - Wikipedia

    en.wikipedia.org/wiki/CCO

    Chief creative officer, the executive responsible for the creative team of a company; Chief customer officer, the executive responsible for the total relationship with customers; Chief culture officer, the executive position responsible for cultural alignment of a company, described in a 2009 book by Grant McCracken

  8. List of corporate titles - Wikipedia

    en.wikipedia.org/wiki/List_of_corporate_titles

    Chief human resources officer (CHRO) - A corporate officer who oversees all aspects of human resource management and industrial relations policies, practices, and operations for an organization Chief information officer (CIO) - Alongside the CTO, often the most senior executive in an enterprise who works with information technology and computer ...

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